The fine print
Partner Program terms
Eligibility
- Only accepted applicants who have signed the Talpro Software Referral Partner Program can refer prospects and earn a commission.
- This program is open to employees of Talpro Software customers as long as they do not violate corporate governance or any such policy.
- This program is open to independent consultants and consulting firms.
- Public sector employees are not eligible to participate in this program.
- Certified Consulting Partners work with prospective customers under the Consulting Partner Program below, so they do not also take part in the Referral Program.
How referrals work
- Referral partners need to register prospective deals in the partner portal, which has been designed to capture relevant information that demonstrates the referral partner’s relationship and understanding of the prospect’s requirements.
- Our partner team reviews each deal within one business day to confirm it is eligible. Approved deals are protected to the partner for 90 days.
- A notification will be sent on the status of the referral partner deal registration by email or secure chat.
Earnings
- Referral earnings are 10% of the first-year software subscription only, capped at $15,000.
- Implementation and other services provided by Talpro Software do not attract referral earnings.
- Earned referral fees are paid to referral partners within 14 days of receipt of invoice, once 100% of the first-year subscription has been received from the Talpro Software Customer.
- Invoices submitted by referral partners are subject to applicable taxes.
- Referral fees are only paid once for the first year software subscription. Referral fees are not earned or paid in subsequent years.
- Talpro Software reserves the right to amend or discontinue the Referral Program at any time without prior notice.
Consulting Partner Program
- Consulting Partners resell, implement and support Xceed365HR for their clients. Margins and incentives are agreed per market.
- Only Talpro Software Certified Implementation Consultants can handle implementation services on behalf of Talpro Software.
- All Talpro Software Client implementation projects are project managed by Talpro Software, while implementation may be assigned to Certified partner organizations with certified Talpro Software Implementation consultants in their employ.
- Implementation partners earn up to 50% of the fees agreed with the customer.
- Implementation partners are paid on the terms agreed between Talpro Software and the customer.
- Implementation Partner fees due will be settled within 14 days of receipt of milestone payments from the customer.
- Implementation Partners will be requested to submit milestone invoices upon completion and sign-off of each milestone.
Questions
Frequently asked questions
How is a referral qualified?
- Referral partners should have a relationship with the organization and individuals being referred, and permissions should be obtained to share information with Talpro Software.
- Upon qualification, Referral Partners will be informed via email or secure chat.
- Upon a successful subscription sale to a customer and full payment received by Talpro Software, Referral Partners will be informed via email or secure chat to submit a referral partner fee invoice for processing.
How is the commission calculated?
10% of the Software Subscription is calculated as fees payable to the Referral Partner, up to a cap of $15,000 or the local-currency equivalent.
How often is commission paid?
Commission is only paid once per referred customer for the first year subscription.
